ALL QUESTIONS COME DIRECTLY FROM CHAPTERS 1 - 3.
List five of the undesirable results of poor communication in business discussed by Susan Washburn in the book The Miscommunication Gap.
What are the three parts of selection?
What is the importance of visuals in communication? What should one remember when using them?
List six ways suggested by Seiler and Beall to improve perceptions of our audience.
Which of the following aspects of “self” is most resistant to change?