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  • WK 2 - Quiz #1 Exam in Week Two Assignments
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ESSAY QUESTIONS BUS368

ALL QUESTIONS COME DIRECTLY FROM CHAPTERS 1 - 3.

1)

List five of the undesirable results of poor communication in business discussed by Susan Washburn in the book The Miscommunication Gap.

(5pts)
Question 1 - List five of the undesirable results of poor communication in business discussed by Susan Washburn in the book The Miscommunication Gap.
2)

What are the three parts of selection?

(5pts)
Question 2 - What are the three parts of selection?
3)

What is the importance of visuals in communication? What should one remember when using them?

(5pts)
Question 3 - What is the importance of visuals in communication? What should one remember when using them?
4)

List six ways suggested by Seiler and Beall to improve perceptions of our audience.

(5pts)
Question 4 - List six ways suggested by Seiler and Beall to improve perceptions of our audience.
Exam
5)
Self-concept is a composite of one’s self-image and self-esteem.
(2pts)
Question 5 - Self-concept is a composite of one’s self-image and self-esteem.
6)
Specific purposes involve the overall goal of the communication interaction: to inform; to persuade; to entertain; to facilitate interaction; or to motivate a reader.
(2pts)
Question 6 - Specific purposes involve the overall goal of the communication interaction: to inform; to persuade; to entertain; to facilitate interaction; or to motivate a reader.
7)
Our ability to concentrate is central to our ability to write effectively, whether we work alone or as part of a team.
(2pts)
Question 7 - Our ability to concentrate is central to our ability to write effectively, whether we work alone or as part of a team.
8)
When you communicate with a diverse audience, you are engaging in intercultural communication.
(2pts)
Question 8 - When you communicate with a diverse audience, you are engaging in intercultural communication.
9)
Cooley’s looking glass-self reinforces how we look to others and how they view us, treat us and interact with us to gain insight of our own identity.
(2pts)
Question 9 - Cooley’s looking glass-self reinforces how we look to others and how they view us, treat us and interact with us to gain insight of our own identity.
10)
Not every piece of business writing requires research or investigation.
(2pts)
Question 10 - Not every piece of business writing requires research or investigation.
11)
When you write a document or give a presentation, you may not be able to anticipate all the ways an audience might organize the information you present or how they might use it
(2pts)
Question 11 - When you write a document or give a presentation, you may not be able to anticipate all the ways an audience might organize the information you present or how they might use it
12)
The concept of a self-fulfilling prophecy, in which someone’s behavior comes to match and mirror others’ expectations, finds a parallel in the:
(2pts)
Question 12 - The concept of a self-fulfilling prophecy, in which someone’s behavior comes to match and mirror others’ expectations, finds a parallel in the:
Cinderella complex.
Oedipus complex.
Pythagoras theorem.
Pygmalion effect.
Electra complex.
None of the above
13)
Which of the following is an ethical way of using material verbatim from another source, consquently avoiding charges of plagiarism?
(2pts)
Question 13 - Which of the following is an ethical way of using material verbatim from another source, consquently avoiding charges of plagiarism?
By paraphrasing the material
By merely borrowing the idea
By giving due credit to the source
By embellishing the idea with your own interpretations
By restating the thought in your own words
None of the above
14)
Selective exposure involves focusing on one stimulus and tuning out a competing stimulus
(2pts)
Question 14 - Selective exposure involves focusing on one stimulus and tuning out a competing stimulus
15)
Which channel of communication would be most suitable when you need a fast, inexpensive connection with a colleague over a small issue, limited amount of information, and are looking for a swift response?
(2pts)
Question 15 - Which channel of communication would be most suitable when you need a fast, inexpensive connection with a colleague over a small issue, limited amount of information, and are looking for a swift response?
Proposal
Report
Letter
Fax
Instant messaging or text message
None of the above
16)

Which of the following aspects of “self” is most resistant to change?

(2pts)
Question 16 - Which of the following aspects of “self” is most resistant to change?
Beliefs
Preferences
View-points
Attitudes
Values
None of the above
17)
The members of a group have been given the task of jumping over a set of 3-feet tall hurdles. The differences in how each member perceives this task is primarily a function of their:
(2pts)
Question 17 - The members of a group have been given the task of jumping over a set of 3-feet tall hurdles. The differences in how each member perceives this task is primarily a function of their:
habits.
physical characteristics.
cultural background.
psychological state.
values.
None of the above
18)
 _____ can be defined as “self-directed, self-disciplined, self-monitored, and self-corrective thinking.”
(2pts)
Question 18 -  _____ can be defined as “self-directed, self-disciplined, self-monitored, and self-corrective thinking.”
Lateral thinking
Self-centered thinking
Conventional thinking
Intellectualism
Critical thinking
None of the above
19)
Which of the following elements of communication is designated as optional because business writing sometimes only needs to report facts and data objectively, without making any interpretation or pointing to any cause-effect relationship?
(2pts)
Question 19 - Which of the following elements of communication is designated as optional because business writing sometimes only needs to report facts and data objectively, without making any interpretation or pointing to any cause-effect relationship?
Why
When
Who
What
Where
None of the above
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