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  • WK 2 - Quiz #1 Exam in Week Two Assignments
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Exam
1)
Which channel of communication would be most suitable when you need a fast, inexpensive connection with a colleague over a small issue, limited amount of information, and are looking for a swift response?
(2pts)
Question 1 - Which channel of communication would be most suitable when you need a fast, inexpensive connection with a colleague over a small issue, limited amount of information, and are looking for a swift response?
Proposal
Report
Fax
Instant messaging or text message
Letter
None of the above
2)
Cooley’s looking glass-self reinforces how we look to others and how they view us, treat us and interact with us to gain insight of our own identity.
(2pts)
Question 2 - Cooley’s looking glass-self reinforces how we look to others and how they view us, treat us and interact with us to gain insight of our own identity.
3)
The members of a group have been given the task of jumping over a set of 3-feet tall hurdles. The differences in how each member perceives this task is primarily a function of their:
(2pts)
Question 3 - The members of a group have been given the task of jumping over a set of 3-feet tall hurdles. The differences in how each member perceives this task is primarily a function of their:
values.
physical characteristics.
habits.
psychological state.
cultural background.
None of the above
4)
When you write a document or give a presentation, you may not be able to anticipate all the ways an audience might organize the information you present or how they might use it
(2pts)
Question 4 - When you write a document or give a presentation, you may not be able to anticipate all the ways an audience might organize the information you present or how they might use it
5)
In business and in business writing, if your employer does not have a corporate code of ethics, you are not bound by laws governing how the company can and cannot conduct business.
(2pts)
Question 5 - In business and in business writing, if your employer does not have a corporate code of ethics, you are not bound by laws governing how the company can and cannot conduct business.
6)

According to the text a(n) _____ communicator is open-minded, and able to accept ideas that may be strongly opposed to his or her own beliefs and values.

(2pts)
Question 6 - According to the text a(n) _____ communicator is open-minded, and able to accept ideas that may be strongly opposed to his or her own beliefs and values.
conservative
perceptive
honest
nonjudgmental
ineffective
None of the above
7)
Jim has adequately understood the topic of his writing assignment and the general and specific purpose behind it. However, he still has a broad subject that will be a challenge to cover within the specified word limit and before the deadline. According to the text, Jim’s best course of action would be to:
(2pts)
Question 7 - Jim has adequately understood the topic of his writing assignment and the general and specific purpose behind it. However, he still has a broad subject that will be a challenge to cover within the specified word limit and before the deadline. According to the text, Jim’s best course of action would be to:
put in extra hours.
change the specific and general purpose of the communication.
narrow the scope of the topic.
request for an extension of the deadline.
choose a suitable channel of communication.
None of the above
8)

Which of the following aspects of “self” is most resistant to change?

(2pts)
Question 8 - Which of the following aspects of “self” is most resistant to change?
Values
View-points
Preferences
Attitudes
Beliefs
None of the above
9)
You come from a community that values prudence and is averse to risk. So you pay little attention to a colleague plying shares of a new internet company. Your behavior is a specifically a function of your:
(2pts)
Question 9 - You come from a community that values prudence and is averse to risk. So you pay little attention to a colleague plying shares of a new internet company. Your behavior is a specifically a function of your:
emotional state.
psychological state.
cultural background.
economic status.
physical characteristics.
None of the above
10)
The concept of a self-fulfilling prophecy, in which someone’s behavior comes to match and mirror others’ expectations, finds a parallel in the:
(2pts)
Question 10 - The concept of a self-fulfilling prophecy, in which someone’s behavior comes to match and mirror others’ expectations, finds a parallel in the:
Cinderella complex.
Electra complex.
Pygmalion effect.
Oedipus complex.
Pythagoras theorem.
None of the above
11)
Samantha was asked to create a report investigating reasons for poor company sales figures in the previous quarter. However, Samantha based some of her material on information from one of the sales persons, who, it later turned out, gave incorrect and biased information. Samantha should have done a better job of:
(2pts)
Question 11 - Samantha was asked to create a report investigating reasons for poor company sales figures in the previous quarter. However, Samantha based some of her material on information from one of the sales persons, who, it later turned out, gave incorrect and biased information. Samantha should have done a better job of:
paraphrasing information
doing online research.
evaluating her sources.
behaving ethically.
staying organized.
None of the above
12)
According to the textbook, which is the third step in the perception process, where, from your past experiences combined with your current expectations, you assign meaning to the current stimuli?
(2pts)
Question 12 - According to the textbook, which is the third step in the perception process, where, from your past experiences combined with your current expectations, you assign meaning to the current stimuli?
Collection.
Decision.
Selection.
Interpretation.
Organization.
None of the above
13)
Your teacher has asked you to prepare a report on intercultural business communication. What would be your first step in planning your investigation for information?
(2pts)
Question 13 - Your teacher has asked you to prepare a report on intercultural business communication. What would be your first step in planning your investigation for information?
Look for books in the library
Speak to students from different cultures
Look up old students’ work
Ask the teacher for any additional information you may need to gauge the scope of the assignment.
Search for information on the Internet
None of the above
14)
According to the text, the action of sorting competing messages, or choosing stimuli, is called:
(2pts)
Question 14 - According to the text, the action of sorting competing messages, or choosing stimuli, is called:
combination.
assorting.
classification.
selection.
permutation.
None of the above
15)
 _____ can be defined as “self-directed, self-disciplined, self-monitored, and self-corrective thinking.”
(2pts)
Question 15 -  _____ can be defined as “self-directed, self-disciplined, self-monitored, and self-corrective thinking.”
Lateral thinking
Intellectualism
Critical thinking
Conventional thinking
Self-centered thinking
None of the above
ESSAY QUESTIONS BUS368

ALL QUESTIONS COME DIRECTLY FROM CHAPTERS 1 - 3.

16)

List six ways suggested by Seiler and Beall to improve perceptions of our audience.

(5pts)
Question 16 - List six ways suggested by Seiler and Beall to improve perceptions of our audience.
17)

What is the importance of visuals in communication? What should one remember when using them?

(5pts)
Question 17 - What is the importance of visuals in communication? What should one remember when using them?
18)

List five of the undesirable results of poor communication in business discussed by Susan Washburn in the book The Miscommunication Gap.

(5pts)
Question 18 - List five of the undesirable results of poor communication in business discussed by Susan Washburn in the book The Miscommunication Gap.
19)

What are the components of the communication process?

(5pts)
Question 19 - What are the components of the communication process?
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