Become an active perceiver-actively seek out as much information as possible
Recognize each person's unique frame of reference-realizing that individuals are different even when they have the same culture, values, experiences and interests
Recognize that people, objects, and situations change-
Become aware of the role perceptions play in communication
Keep and open mind
Check your perceptions-learn to observe, and acknowledging our own perceptions. we can avoid assumptions, expand our understanding, and improve our ability to communicate across cultures