Email, as a form of communication, has become one of the best and most effective ways to communicate in the business
world. Daily, I sent and receive an average of 20 emails. The ability to use email communications effectively is essential to
my organizations success in virtually every department.
Emails are a convenient way to transmit information quickly regardless of where a person or persons are located. Emails
reduce cost on postal mailing services and long-distance telephone calling.
My organization can suffer from poor email etiquette when an employee does not have good writing skills. According to
our textbook, "Qualities of good writing includes: meeting the readers expectations, being clear and concise, efficient and
effective". (Business Communication for Success, 2012) Another way my organization can suffer from poor email
etiquette is when an employee doesn't respond to an email in a timely manner. Most emails should be responded to within
Business Communication for Success. (2012). Saylor Academy.