During this course, I have become more professional in communicating within a business setting. I now consider the receiver's feelings by controlling my deliverance and facial expressions.My listening skills have also improved. I listen to what the other person has to say, so I can give a proper response. I give presentations in places where I am stationed. I have learned that you must control the length of speeches because you do not want to bore the audience by talking. Using visuals is now a consistent factor I use in my presentations. Proper communication can cause a person or an audience to agree with your statements or opinions. I now attempt to learn my audience so I will no offend them with my opinions. Personally, this course has helped me better myself. I now have a better attitude towards people everyone I go. I am respected more by speaking correctly and using the communication skills that I have learned.