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Week Four: 3/6-3/12

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Week 4: Textbook Chapter Readings

Chapter 17: Negative News and Crisis Communication

Supplemental Readings

10 Tips for Delivering Bad News

http://www.cnbc.com/2014/03/20/

Listen With Your Eyes: Tips for Understanding Nonverbal Communication

http://humanresources.about.com/od/interpersonalcommunicatio1/a/nonverbal_com.htm l

The Seven Sins of Visual Presentations

http://www.presentationmagazine.com/the-seven-sins-of-visual-presentations-8305.htm l