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Week 4: Textbook Chapter Readings

Chapter 17:  Negative News and Crisis Communication

Supplemental Readings

10 Tips for Delivering Bad News
 
 
 
 
Listen With Your Eyes: Tips for Understanding Nonverbal Communication
 
 
 

The Seven Sins of Visual Presentations

http://www.presentationmagazine.com/the-seven-sins-of-visual-presentations-8305.htm

 

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