ALL QUESTIONS COME DIRECTLY FROM CHAPTERS 1 - 3.
What must one do in order to communicate in an egalitarian manner?
List five of the undesirable results of poor communication in business discussed by Susan Washburn in the book The Miscommunication Gap.
What are the three parts of selection?
List six ways suggested by Seiler and Beall to improve perceptions of our audience.
According to the text a(n) _____ communicator is open-minded, and able to accept ideas that may be strongly opposed to his or her own beliefs and values.
The Gestalt principle of _____ underscores our tendency to use previous knowledge to fill in the gaps in an incomplete idea or picture.