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  • WK 2 - Quiz #1 Exam in Week Two Assignments
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ESSAY QUESTIONS BUS368

ALL QUESTIONS COME DIRECTLY FROM CHAPTERS 1 - 3.

1)

What must one do in order to communicate in an egalitarian manner?

(5pts)
Question 1 - What must one do in order to communicate in an egalitarian manner?
2)

What are the components of the communication process?

(5pts)
Question 2 - What are the components of the communication process?
3)

List five of the undesirable results of poor communication in business discussed by Susan Washburn in the book The Miscommunication Gap.

(5pts)
Question 3 - List five of the undesirable results of poor communication in business discussed by Susan Washburn in the book The Miscommunication Gap.
4)

What are the three parts of selection?

(5pts)
Question 4 - What are the three parts of selection?
Exam
5)
In business and in business writing, if your employer does not have a corporate code of ethics, you are not bound by laws governing how the company can and cannot conduct business.
(2pts)
Question 5 - In business and in business writing, if your employer does not have a corporate code of ethics, you are not bound by laws governing how the company can and cannot conduct business.
6)

Which of the following aspects of “self” is most resistant to change?

(2pts)
Question 6 - Which of the following aspects of “self” is most resistant to change?
View-points
Values
Beliefs
Attitudes
Preferences
None of the above
7)
Your teacher has asked you to prepare a report on intercultural business communication. What would be your first step in planning your investigation for information?
(2pts)
Question 7 - Your teacher has asked you to prepare a report on intercultural business communication. What would be your first step in planning your investigation for information?
Look for books in the library
Search for information on the Internet
Ask the teacher for any additional information you may need to gauge the scope of the assignment.
Look up old students’ work
Speak to students from different cultures
None of the above
8)
While writing, George only pays attention to information that reinforces his existing beliefs, and ignores or discredits information that contradicts his beliefs. This implies that George is guilty of:
(2pts)
Question 8 - While writing, George only pays attention to information that reinforces his existing beliefs, and ignores or discredits information that contradicts his beliefs. This implies that George is guilty of:
sexist language.
gender bias.
abstraction.
confirmation bias.
critical language.
None of the above
9)
Characteristics categorized as “Male,” “Female,” “Under 20 years of age,” “Senior citizen,” and “College graduates” would constitute:
(2pts)
Question 9 - Characteristics categorized as “Male,” “Female,” “Under 20 years of age,” “Senior citizen,” and “College graduates” would constitute:
technological tools.
topographic traits.
demographic traits.
geographic factors.
historical trends.
None of the above
10)
The members of a group have been given the task of jumping over a set of 3-feet tall hurdles. The differences in how each member perceives this task is primarily a function of their:
(2pts)
Question 10 - The members of a group have been given the task of jumping over a set of 3-feet tall hurdles. The differences in how each member perceives this task is primarily a function of their:
physical characteristics.
cultural background.
psychological state.
values.
habits.
None of the above
11)
Which channel of communication would be most suitable when you need a fast, inexpensive connection with a colleague over a small issue, limited amount of information, and are looking for a swift response?
(2pts)
Question 11 - Which channel of communication would be most suitable when you need a fast, inexpensive connection with a colleague over a small issue, limited amount of information, and are looking for a swift response?
Instant messaging or text message
Proposal
Fax
Letter
Report
None of the above
12)
Which of the following statements is true?
(2pts)
Question 12 - Which of the following statements is true?
Lying by omission will not expose your organization to liability.
Evaluating sources is mainly required only for electronic sources and not for printed ones.
When you are looking for a specific kind of information, metasearch engines can lead you right up to the desired results.
Ethical concerns forbid you to quote from your sources.
There is an abundance of online information that is incomplete, outdated, misleading, or downright false.
All of the above
13)
Which of the following elements of communication is designated as optional because business writing sometimes only needs to report facts and data objectively, without making any interpretation or pointing to any cause-effect relationship?
(2pts)
Question 13 - Which of the following elements of communication is designated as optional because business writing sometimes only needs to report facts and data objectively, without making any interpretation or pointing to any cause-effect relationship?
Who
Where
Why
What
When
None of the above
14)
You come from a community that values prudence and is averse to risk. So you pay little attention to a colleague plying shares of a new internet company. Your behavior is a specifically a function of your:
(2pts)
Question 14 - You come from a community that values prudence and is averse to risk. So you pay little attention to a colleague plying shares of a new internet company. Your behavior is a specifically a function of your:
economic status.
cultural background.
physical characteristics.
psychological state.
emotional state.
None of the above
15)
Which of the following is an ethical way of using material verbatim from another source, consquently avoiding charges of plagiarism?
(2pts)
Question 15 - Which of the following is an ethical way of using material verbatim from another source, consquently avoiding charges of plagiarism?
By restating the thought in your own words
By paraphrasing the material
By giving due credit to the source
By merely borrowing the idea
By embellishing the idea with your own interpretations
None of the above
16)
When you communicate with a diverse audience, you are engaging in intercultural communication.
(2pts)
Question 16 - When you communicate with a diverse audience, you are engaging in intercultural communication.
17)
Cooley’s looking glass-self reinforces how we look to others and how they view us, treat us and interact with us to gain insight of our own identity.
(2pts)
Question 17 - Cooley’s looking glass-self reinforces how we look to others and how they view us, treat us and interact with us to gain insight of our own identity.
18)
Your _____ is how you feel about yourself; your feelings of self-worth, self-acceptance, and self-respect.
(2pts)
Question 18 - Your _____ is how you feel about yourself; your feelings of self-worth, self-acceptance, and self-respect.
self-esteem
self-seeking
self-promotion
self-aggrandizement
self-centeredness
None of the above
19)
Specific purposes involve the overall goal of the communication interaction: to inform; to persuade; to entertain; to facilitate interaction; or to motivate a reader.
(2pts)
Question 19 - Specific purposes involve the overall goal of the communication interaction: to inform; to persuade; to entertain; to facilitate interaction; or to motivate a reader.
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