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Nonverbal Communications There are 24 replies:
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Re: Re: Nonverbal Communications Posted: Wed 2/1/2017 at 7:38 PM, in reply to Eddie Williams Jr.

Eddie, You're right! Your facial expression, and appearance will tell a person just how you feel about them and yourself before speaking a word in your business and personal lives. It was very important to keep a pleasant approachable face and demeanor. By doing so, it opens up the doors for a positive first encounter and possible relationship in the future. If you want to be able to communicate effectively with customers, you will need to anticipate not only their needs, but also how they communicate. They are far more likely to communicate with someone whom they perceive as being like them, than with a perceived stranger. From dress to mannerisms and speech patterns

 

 

Business Communication for Success.pdf. (n.d.). Retrieved February 01, 2017,

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Re: Re: Nonverbal Communications Posted: Wed 2/1/2017 at 7:50 PM, in reply to Sherita Nicole Tuck

Rita, 

 

My manager was pretty good at letting us know non verbally that she did not want us talking to her, asking for her help or even walking into her office where she housed certain files needed to do our daily jobs. Her appearance was always nice and clean, but her attitude was nasty! The rolling of her eyes when someone entered her office after knocking and being invited in is how we were always greeted. She would also slam pens on her desk of you had a question. She needed management and communication training over again. As you stated "each movement shows feelings" When working in the public or with small group, your foul movement need to be checked at the door.

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Re: Nonverbal Communications Posted: Wed 2/1/2017 at 7:56 PM, in reply to Kathy Edwards

Nonverbal communication is very important in the work industry. Dealing with some customers is very difficult on a daily basis. You have some customers that come in with a attitude and has had a bad day. With seeing them having a bad day, you try your best not to say anything wrong. In the work industry, your coworkers mood can change as well. You can come to work and see your coworker upset or having a certain look on there face. You can tell by the look on there face that they are either upset or sad about something.

 

For example, I was working at Wal-mart for about 4 months. In those 4 months, I came across some coworkers that had bad moods at work but they weren't saying anything. Some of my coworkers were going through tough times that showed on there faces everyday.

 

My coworker Jake was having a bad day at work. You can tell he was having a bad day at work because of his mood and his attitude. I asked him what was wrong because he was going off on some employee's and some customers. His brother died in car accident and that's why he was sad and a little upset.

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Re: Re: Nonverbal Communications Posted: Fri 2/3/2017 at 6:12 PM, in reply to Eddie Williams Jr.

Eddie,

I understand where you are coming from. They start to judge you soon as you step in the building. Everyone knows the saying "Don’t judge a book by it’s cover”. The reality is that you are judged by what you wear and who you with. 

I'm sure it's hard for you being head band director. People are judging the band by what you look like.

Nonverbal cues may not mean what others think they do. There could be any number of reasons why a person looks at a watch, coughs, or rubs their eyes. All nonverbal behavior should be interpreted within a specific context.

 

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Re: Re: Nonverbal Communications Posted: Fri 2/3/2017 at 6:19 PM, in reply to Romell Deleon Chaney

Romell,

I experience the same thing at my job day to day. The thing is you never know what someone is going thru in their life outside of work. I have some co workers that I can tell when their day is bad. They not talking to no one and looking down, I just try to stay out of their personal space.

Sometimes we are unaware of the nonverbal cues we send we you are having a bad day. Without intending it, our nonverbal messages let others know how we are feeling.

 

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