List five of the undesirable results of poor communication in business discussed by Susan Washburn in the book The Miscommunication Gap.
Five of the undesirable results of poor business communication discussed by Susan Washburn include:
1. Damaged relationships
3. Loss of productivity
4. Wasted Resources
5. Schedule Slippage
Susan Washburn lists several undesirable results of poor communication in business: damaged relationships, loss of productivity, inefficiency and rework, conflict and missed opportunities.
1. Damaged Relationships
2. Loss of Productivity
4. Missed Opportunities
5. Wasted Resources
Loss of productivity
Inefficiency and rework
Scope creep…or leap (gradual or sudden changes in an assignment that make it more complex and difficult than it was originally understood to be)"
Damaged relationship, loss productivity, inefficiency and rework, conflict, and miss opportunities.